Ethekwini Municipality Electricity Faults Reporting Number
What is the Ethekwini municipality electricity faults reporting number? It’s something that you will be asking yourself if you have encountered a fault somewhere in the Durban area. The Ethekwini municipality covers places like Hammarsdale, Clermont, Glenashley, Tongaat, Durban and Pinetown. So, where do you go to report faults if you are in any of these areas?
Durban electricity faults reporting number
The Ethekwini municipality electricity faults reporting number is 080 131 3111. Before making your report, you first need to make sure that there is no normal loadshedding happening in your area. If there are no power cuts, then you can use the above number to make your report.
What do you need when reporting a fault?
That is the Ethekwini municipality electricity faults reporting number. But what details do you need to have in report when making your report? Before picking up the phone, you need to make sure that you have the following information nearby;
- Your full name
- Address, including street number
- You pole number
- Your contact number
Alternative ways of reporting faults in Durban
In this article, we gave you the Ethekwini municipality contact centre number, which you can use to report electricity faults. But what if you are unable to get through on this number? Are there other ways through which you can contact the municipality to get your issue resolved? The good news is that there are many other ways through which to report electricity faults. The following are some of them;
- You can use the municipality’s WhatsApp chatbot to make your report. The number to use is 076 791 2449. Save it on your phone and send the message “Hi.” Follow the prompts to make your report.
- It’s also possible to report faults on the eThekwini Mobile app. You can get the app on the Google Play Store and on the Apple App Store.
- There is also an online portal where you can report electricity faults.
What happens after you have lodged your report?
After you have lodged your fault report, investigations will be carried out to try and solve it. Most likely, a team will come to your location to carry out investigations. If the fault is minor, they will repair it instantly. If the fault is major, another team will come to resolve it.
Summary
This article was dedicated to showing you the Ethekwini municipality electricity faults reporting number. It was noted that there are many other ways through which you can report faults. You can do so on the municipality’s app, online and using their WhatsApp number. So, there is no shortage of ways through which to make your report.
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