How to Activate a Prepaid Electricity Meter

Do you wish to learn how to activate a prepaid electricity meter? This is something that many landlords and tenants in South Africa have been looking to do. Perhaps you have been trying to interface with you meter and you got the NOT_Act error. It means your meter has not been activated. So, what do you do in the event that you have received the Not Act error on your prepaid meter?

Solution to NOT_Act error on a prepaid meter

The following is how to activated a prepaid electricity meter;

  1. Make sure that your meter has been registered with whoever provides your electricity. Depending on where you are, it could be Eskom or your municipality. For Eskom, you need to visit their offices. Take along your ID, your pole number and a neighbor’s meter number.
  2. If you have already completed the registration process, you need to dial 55555 on your meter. That’s the code for Eskom. It will activate the device.
  3. If you get power from your municipality or from another provider, they will give you an activation code. Enter this into your prepaid meter to get it working.

What happens after you have activated your meter?

In this post we showed you how to activate a prepaid electricity meter. Activation steps may be slightly different depending on your meter and on your provider. If you use Eskom, you can use the code outlined above to activate your meter. But what happens afterwards?

The next thing that you will need to do is to load a token into the meter. That’s presuming that you have already bought one. If not, you will need to do so. In South Africa, prepaid meter tokens can be bought from a wide range of places. You need to have your meter number in order to buy.

After buying your token, you can then load it onto your now activated meter and you will be able to start using electricity in your home or office.

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  1. Hi everyone
    I tried to buy electricity voucher says meter number is not registered to municipality, how to register eskom prepaid meter to municipality that’s my question I will like to change and I need help

  2. I bought twice electricity and still rejected it what must I do coz at the moment we sit without electricity

  3. Hi my customer interface unit reject electricity token, and it has a lock icon on the top left of the screen. How can I unlock it?

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