Eskom WhatsApp Number
What is the Eskom WhatsApp number? A number of people have been looking for this. WhatsApp is the most popular messaging platform in South Africa. It is used by millions of people all over the country. It’s not surprising, therefore that there are many people looking to get in touch with Eskom, the country’s biggest power producer, on the platform. WhatsApp offers a number of advantages, not least of which is the fact that it is cheap to communicate this way. So, does Eskom have a WhatsApp number for customer care?
What is the Eskom Customer Care WhatsApp Number?
Unfortunately, Eskom does not currently have a WhatsApp number for customer care. It means if you wish to get in touch with the company, you will need to do so some other way. The good news is that there are plenty of ways through which you can contact Eskom.
Alternative ways of reaching out to Eskom
That’s the information that you were looking for about the Eskom WhatsApp number. The company does not currently communicate this way. So, what are the ways through which you can reach out to Eskom? The following are some of them;
- You can get in touch with Eskom on their toll free number
- If you wish to report theft, you can do so on 0800 11 27 22
- Eskom also has a Chatbot, which is called Alfred, that customers can use to get help. You can use the chatbot to report faults.
- If you have a smartphone, you can download the MyEskom app which gives you a lot of self service functions.
- You can also send any of your queries to Eskom via email. The email address to use is customerServices@eskom.co.za.
- If you are an investor, you can reach Eskom on +27 11 800 2775 .
- Eskom is also available on Twitter, though they appear to have disabled their messaging feature on there. But you can still get information on various issues on the platform, and you can post comments on their posts.
- Another option is to leave a message for Eskom on Facebook. You will be directed to the appropriate area to get help.
Summary
In this article, we provided you with information about the Eskom WhatsApp number. It was noted this number does not exist. Eskom does not currently have a self service WhatsApp platform.
The good news, however, is that there are plenty of other ways through which you can reach out to Eskom. That includes on their toll free numbers, via email and on social media. You can also use the Eskom app to access a number of self service functions.